Billing Supervisor

Overview: Maintains revenue by establishing, implementing, and controlling billing system; supervising staff.

Accomplishes service billing objectives by selecting, orienting, training, assigning, scheduling, coaching, counseling,
and disciplining employees; communicating job expectations; planning, monitoring, appraising job contributions;
adhering to policies and procedures.

Meets billing operational standards by contributing billing information to strategic plans and reviews; implementing
production, productivity, quality, and customer-service standards; resolving problems; identifying billing system
improvements.

Accomplishes billing departmental objectives by measuring billing results against plans; evaluating and improving
methods; making required changes.

Develops and prepares reports and metrics.

Communicates with management on day-to-day issues.

Guides employee actions by researching, developing, writing, and updating billing policies, procedures, methods,
and guidelines.

Maintains revenue by resolving order and invoice disputes, maintaining internal/external customer relations.

Approves credit memos by reviewing documentation.

Updates job knowledge by participating in educational opportunities; reading professional publications.

Accomplishes accounting and organization mission by completing related results as needed.

Ability to prioritize and manage time appropriately to accomplish the billing and supervisory objectives of the team.

Bachelor’s degree in accounting, finance, or a related field or exceptional related job experience, required.
2+ years of experience in a Billing role
2+ years of organizational and project management experience preferred.
Supervisory experience in a similar role, preferred.
Experience with a large customer base and high transaction volume, preferred.
Ability to translate and analyze data into reports, required.
Proficiency with Microsoft Office Suite, required.